Evolution 2: Far Off Promise (Dreamcast)
Price range: $5.99 through $44.99
Evolution 2: The Far Off Proise with options for case, manual, or disc.
Synopsis
Evolution 2 is a direct sequel to World of Sacred Device. The events of the game take place six months after the conclusion of the previous game. Mag Launcher, the son of a great adventurer of the past, has earned the title of "best adventurer" in the town Pannam. The adventurer guild (called the Society) sends him to the south, to the large town Museville. Mag has to explore the surrounding dungeons, performing various archaeological quests for the Society.
The game is more like a second chapter to the first Evolution than an actual sequel. You control the same party of characters: Mag, the cute girl Linear Cannon, the butler Gre Naid, and the adventurers Chain and Pepper. The dungeons are randomly generated. In those dungeons, you can find rare artifacts you can later sell, and special weapon enhancements called "CyFrame", which can upgrade your characters and teach them various techniques.
The US version of Evolution: Far off Promise features original Japanese voice-acting with English subtitles.
Required to Play
This title will only play on a Dreamcast model produced BEFORE October 2000. Additionally, due to the nature of the Dreamcast laser, if you unit is even slightly out of calibration, it may not work. There are work-arounds for this which can be read here: https://segareplay.com/troubleshooting-dreamcast-laser/
ABOUT US
For fans, by fans! A ton of time and care go into hand-crafting our, products using quality materials and custom equipment. Our goal is to make these retro titles available and affordable to those who would otherwise not have the ability or means to acquire them. This is a passion project born of real fan seeking quality versions at reasonable prices. Feel free to reach out with any questions, both before or after purchase, we’re here to help! service@segareplay.com.
We offer virtually any Sega CD, Sega Saturn, or Sega Dreamcast hand-crafted backup disc, replacement manual, or replacement case you can desire, see our other listings or contact us!
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ABOUT OUR PRODUCTS
We offer the highest-quality hand-crafted products at a reasonable price! Our backup discs have the label directly printed on in high resolution, our manuals use high-quality ink and materials to closely match the original, and our cases are new replicas of the originals using high quality inserts which closely resemble the original.
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AVAILABLE TITLES
We can create virtually any disc, case, or manual you need. We maintain a list of “Games playable in English” here: https://segareplay.com/go/games-lists If a title you are looking for is not on these lists, simply add it to the customization spot and we can very likely create it for you.
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WARNING
SEGA CD discs do not require any special device or modification to work.
SEGA SATURN discs REQUIRE a Pseudo Saturn Kai or similar bootloader in order to function.
SEGA DREAMCAST discs will only work with consoles manufactured BEFORE October 2000 (check the date on the bottom of the unit to confirm).
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NOTICE
While we strive to make the reproductions as close as is reasonably possible, we do not have the original print templates used by the manufacturer. These are craft products, not factory created copies.
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LEGAL DISCLAIMER
Sega Replay DOES NOT SELL GAME ROMs but provide free backup copies of out-of-production titles for games preservation purposes in accordance with PUBLIC LAW 100-667—NOV. 16, 1988 and other related legal rulings. Should a retro title be placed back in production by the intellectual property rights holder, or a licensee there of, we will cease offering that title in accordance with the above-referenced law and similar court rulings. By providing you a reproduction, or "backup copy" disc, we assume you own an original, commercially-produced copy of the title and are seeking a backup copy as a means of preserving your original software due to the limited amount of times a disc can be played before wearing out. Sega Replay ONLY charges for the material, time, and effort to create your craft product, NOT for the game code.
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MATERIALS USED
DISCS. We use only the highest-quality discs and have spent much time researching and testing available discs before settling on archival quality media we currently use. By using high-quality media, your game will play with increased reliability (especially with old reading lasers) and will have man more replays before the disc wears out. We test each disc on OEM hardware prior to shipping, no exceptions.
DISC ART. We've invested in high end disc printer to provide remarkable quality art on the disc. For discs which were originally printed on a reflective surface, we replicate this through print as close as possible.
JEWEL CASES. Again, we spent much time and resources testing various manufacturers before settling upon a style which is nearly identical to the OEM cases in both look and quality.
LONG BOX QUALITY. We use new long boxes which are a modern second-run. These are nearly identical in look and material to the OEM .
REPRODUCTION ART/INSERTS. We use only high-quality, thick-stock (weight) photo paper for the back and spine (contained in the see-through acrylic case). We've spent much time experimenting to find the best facsimile to the cover, rear, and spines.
REPRODUCTION MANUALS. Our rendition of the stock manuals comes with a rigid cover for long boxes and semi-rigid for jewel cases. We use semi-gloss pages which closely resemble the originals. The manual is in color or black/white where the originals are. Please note; we are unable to do embossing so covers such as those found on many Working Designs manuals are flat but we match the color and look as best as possible through clever art design.
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WARRANTY/RETURN POLICY
SHORT DESCRIPTION: We guarantee all products to arrive in working condition and be as described. If this condition is not met, we only offer replacements of the same product. If the same product is not available, we will offer store credit or a refund. We DO NOT offer refunds or replacements for frivolous reasons, i.e., you don't like the content of a game, ordered the incorrect product, changed your mind, etc. Small businesses like ours simply cannot support such returns and remain fiscally viable. The following subjects detail the specifics of our policies.
DEFECT- [Software] All reproduction software is guaranteed to work within the means prescribed in respective listings. If a game is found to be non-functional, contact us for troubleshooting and replacement if no solution can be found. [Hardware] All hardware including peripherals is guaranteed to function for a minimum of 30 Days unless otherwise explicitly stated. Any item which fails before 30 calendar days will be replaced if possible, refunded if not.
DAMAGED IN TRANSIT - Depending upon the product, we may require the item to be returned before a replacement can be shipped. Any order with a value of $100 USD or more must be submitted to a shipping insurance claim. We will handle this process but will not be able to replace or refund the product(s) until the insurance claim has been approved.
INCORRECT PRODUCT - If you receive a product other than what you ordered, simply contact us and we will send the correct product.
GAME MANUALS - All game manuals are based upon the scans archived to segaretro.org minus the warranty card. We only guarantee the manual to meet this standard, anything beyond that is not warrantied unless explicitly arrange with us when ordering (i.e., customization or a different scan of the manual).
LOST IN TRANSIT - For all items of a value over 10 USD, we obtain and provide and tracking number. If a product becomes lost (as determined by the shipper, i.e. USPS, Fedex, etc), we will replace the item at no cost to the customer at no cost. If the item is marked as "delivered" but has not arrived, first, check with your neighbors, if not, please wait at least 5 business days for the errant item to arrive (we've found this to often be the case). If after that time has elapsed and the item hasn't arrived, we will consider the item lost and ship a replacement. Any order with a value of $100 USD or more must be submitted to a shipping insurance claim. We will handle this process but will not be able to replace or refund the product(s) until the insurance claim has been approved.
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GAMES PLAYABLE IN ENGLISH LIST
NOTE: Multi-disc games are sold by the disc so be sure to indicate which discs you need as listed below!
For the latest updates of this ever-evolving list, please visit: https://segareplay.com/go/games-lists
- 18 Wheeler: American Pro Trucker
- 3 Count Bout
- 4 Wheel Thunder
- 4X4 Evolution
- Advanced Great Strategy (Daisenryaku) 2001
- ADK World
- Alice: Mom’s Rescue
- Aero Fighters 2
- Aero Fighters 3
- Aerowings
- Aerowings 2: Air Strike
- Aggressors of Dark Kombat
- Airforce Delta
- Alien Front Online
- Alone In The Dark: The New Nightmare Disc 1
- Alone In The Dark: The New Nightmare Disc 2
- Alone in the Dark: The New Nightmare Disc 3
- Alone in the Dark: The New Nightmare Disc 4
- Alpha Mission II
- Andro Dunos
- Armada
- Army Men: Sarge's Heroes
- Art of Fighting 2
- Art of Fighting 3
- Atari Anniversary Edition
- Bang! Gunship Elite
- Bangai-O
- Baseball Stars 1
- Baseball Stars 2
- Birdcage of Horrors Disc 1
- Birdcage of Horrors Disc 2
- Birdcage of Horrors Disc 3
- Birdcage of Horrors Disc 4
- Birdcage of Horrors Disc 5
- Birdcage of Horrors Disc 6
- Blue Stinger
- Blue Submarine No. 6
- Blue's Journey
- Bomberman Online
- Breakers
- Burning Fight
- Bust-A-Move 4
- Buzz Lightyear of Star Command
- Caesars Palace 2000: Millennium Gold
- Cannon Spike
- Capcom Fighting Collection
- Capcom Vs. SNK: Millennium Fight 2000
- Carrier
- CART Flag To Flag
- Cave Story
- Centipede
- Championship Surfer
- Chaos Field
- Charge 'N Blast
- Chicken Run
- ChuChu Rocket!
- Coaster Works
- Combat (NEO GEO)
- Confidential Mission
- Conflict Zone
- Cool Herders
- Crazy Taxi
- Crazy Taxi 2
- Crossed Swords I
- Crossed Swords II
- Cyber-Lip
- Cyber Troopers Virtual-On Oratorio Tangram
- D2 Disc 1
- D2 Disc 2
- D2 Disc 3
- D2 Disc 4
- D2 Disc 5
- D2 Disc 6
- D2 Disc 7
- Dave Mirra Freestyle BMX
- Daytona USA 2001
- Dead or Alive 2
- Dead or Alive 2 Limited Edition
- Death Crimson OX
- Death Crimson 2
- Deep Fighter Disc 1
- Deep Fighter Disc 2
- Demolish Fist
- Demolition Racer: No Exit
- Dino Crisis
- Dirty Pigskin Football
- Divi Dead
- Buzz Lightyear Of Star Command
- Buzz Lightyear To The Rescue
- Disney's 102 Dalmatians: Puppies To Rescue
- Disney's Dinosaur
- Dolphin Blue
- Donald Duck: Goin' Quackers
- Double Dragon
- Draconus: Cult of The Wyrm
- Dragon Riders: Chronicles of Pern
- Dream Web
- Ducati World Racing Challenge
- Dux
- Dynamite Cop
- Ecco The Dolphin: Defender of The Future
- ECW Anarchy Rulz
- ECW Hardcore Revolution
- EGG: Elemental Gimmick Gear
- Eightman
- ESPN International Track & Field
- ESPN NBA 2Night
- Evil Dead: Hail To the King
- Evolution 2: Far Off Promise
- Evolution 1: The World of Sacred Device
- Expendable
- Extreme Hunting
- F1 World Grand Prix
- F355 Challenge
- Fast Striker
- Faster Than Speed
- Fatal Fury: Mark of the Wolves
- Fatal Fury - The Battle of Fury
- Fatal Fury Special
- Fatal Fury 1
- Fatal Fury 2
- Feet Of Fury
- Fighting Force 2
- Final Romance 2 Idol Mahjong
- Fire Pro Wrestling D
- Fish Life
- Floigan Bros. Episode 1
- Football Frenzy
- Force Five
- Frame Gride
- Frogger 2: Swampy's Revenge
- Fur Fighters
- Galaxy Fight - Universal Warriors
- Gauntlet Legends
- Ghost Blade
- Ghost Pilots
- Giana’s Return
- Giga Wing
- Giga Wing 2
- GODS (Amiga port)
- Grand Theft Auto 2
- Grand Theft Auto 3
- Grandia 2 Disc 1
- Grandia 2 Disc 2
- Grandia 2 Disc 3
- Grandia 2 Soundtrack
- Guilty Gear X
- Gun Lord
- Gunbird 2
- Gundam Side Story 0079
- Head Hunter Disc 1
- Head Hunter Disc 2
- Heavy Metal: Geomatrix
- Hidden & Dangerous
- Hoyle Casino
- Hydro Thunder
- Hyper Final Fight Collection
- Hyper Final Fight 3
- Illbleed
- Incoming
- Industrial Spy: Operation Espionage
- Inhabitants
- Irides: Master Of Blocks
- Iron Aces
- Ironclad
- Jeremy McGrath Supercross 2000
- Jet Grind Radio
- Jojo's Bizarre Adventure
- Kabuki Klash - Far East of Eden
- Kao The Kangaroo
- Karnov's Revenge
- Karous
- King of Fighters '94
- King of Fighters ‘95
- King of Fighters ‘96
- King of Fighters ‘97
- King of Fighters ’98 - Slugfest
- King of Fighters ’99 - Millenium Battle
- King Of Fighters '99 - Evolution
- King Of Fighters ’99 - Dream Match
- King Of Fighters XI
- King of the Monsters 2
- KISS: Psycho Circus: The Nightmare Child
- Knights of Valour: The Seven Spirits
- Lack of Love L.O.L.
- Last Blade 1
- Last Blade 2: Heart Of The Samurai
- Last Hope: Pink Bullets
- Last Resort
- League Bowling
- Legacy Of Kain: Soul Reaver
- Looney Tunes: Space Race
- Lost Golem, The
- Mag Force Racing
- Magician Lord
- Maken X
- Mars Matrix
- Marvel Vs. Capcom 2: New Age of Heroes
- Marvel Vs. Capcom 1: Clash Of Super Heroes
- Mat Hoffman's Pro BMX
- Max Steel: Covert Missions
- Maximum Pool
- MDK2
- Metal Slug 1
- Metal Slug 2
- Metal Slug Resistance
- Metal Slug Collection (6 games)
- Metropolis Street Racer
- Midway's Greatest Arcade Hits: Volume 1
- Midway's Greatest Arcade Hits: Volume 2
- Mobile Suit Gundam: Fed. vs. Zeon DX Disc 1
- Mobile Suit Gundam: Fed. vs. Zeon DX Disc 2
- Monaco Grand Prix
- Mortal Kombat Gold
- Driller
- Pac-Man Maze Madness
- MTV Sports: Skateboarding Featuring Andy MacDonald
- Mutation Nation
- Nakoruru: The Gift She Gave Me
- NAM-1975
- Namco Museum
- Napple Tale
- NBA 2K
- NBA 2K1
- NBA 2K2
- NBA Hoopz
- NBA Showtime: NBA On NBC
- NCAA College Football 2K2
- Neo Drift Out - New Technology
- Neo Turf Masters
- Neon Genesis Evangelion: Typing Project
- Neo XYX
- NeoGeo Battle Coliseum
- NFL 2K
- NFL 2K1
- NFL 2K2
- NFL Blitz 2000
- NFL Blitz 2001
- NFL Quarterback Club 2000
- NFL Quarterback Club 2001
- NHL 2K
- NHL 2K2
- Nightmare Creatures 2
- Ninja Combat (Neo Geo)
- Ninja Commando (Neo Geo)
- Ninja Master's - Haou Ninpou-Chou
- Omikron - The Nomad Soul
- Ooga Booga
- Open Sonic
- Open Lara (Tombraider)
- Outtriger
- Panzer Front
- Pen Pen TrilceLon
- Phantasy Star Online
- Phantasy Star Online Ver. 2
- Phantasy Star Online Ver. 2 -
- Pier Solar and the Great Architects
- Plasma Sword: Nightmare of Bilstein
- Pleasure Goal - 5 on 5 Mini Soccer
- POD: SpeedZone
- Pokemon X/Y Naturia
- Postal
- Power Spikes II
- Power Stone
- Power Stone 2
- Prince Of Persia: Arabian Nights
- Project Justice
- Propeller Arena
- Psychic Force 2012
- Puyo Puyo 4
- Puyo Puyo Da (Eng. Patch)
- Puzzle Bobble
- Puzzled
- Q*bert
- Quake 3 Arena
- Radirgy
- Ragnagard
- Railroad Tycoon 2
- Rally Chase
- Rainbow Cotton
- Rayman 2: The Great Escape
- Razor Freestyle Scooter
- Ready 2 Rumble Boxing
- Ready 2 Rumble Boxing Round 2
- Record Of Lodoss War
- Red Dog: Superior Firepower
- Redux: Dark Matters
- Real Bout Fatal Fury 2 - The Newcomers
- Real Bout Fatal Fury
- Real Bout Fatal Fury Special
- Reel Fishing: Wild
- Rent a Hero #1
- Resident Evil 2 Disc 1
- Resident Evil 2 Disc 2
- Resident Evil 2+ Special Edition Disc 1
- Resident Evil 2+ Special Edition Disc 2
- Resident Evil 3: Nemesis
- Resident Evil Code: Veronica Disc 1
- Resident Evil Code: Veronica Disc 2
- Re-Volt
- Riding Hero
- Rippin' Riders
- Roadsters
- Robo Army
- Rumble Fish
- Rumble Fish 2
- Run=Dim
- Rush Rush Rally Reloaded
- Samba De Amigo
- Samurai Shodown I
- Samurai Shodown II
- Samurai Shodown III – Blades of Blood
- Samurai Shodown IV - Amakusa's Revenge
- Samurai Shodown VI - Samurai Spirits
- Samurai Spirits
- San Francisco Rush 2049
- Savage Reign
- Scourge of Armagon
- Seaman
- Sega Bass Fishing
- Sega Bass Fishing 2
- Sega Clay Challenge
- Sega GT
- Sega Marine Fishing
- Sega Rally 2
- Sega Smash Pack Volume 1
- Sega Swirl
- Sengoku I
- Sengoku II
- Seven Mansions
- Seventh Cross Evolution
- Shadow Man
- Shenmue 2 Disc 1 (Eng. Dub)
- Shenmue 2 Disc 2 (Eng. Dub)
- Shenmue 2 Disc 3 (Eng. Dub)
- Shenmue 2 Disc 4 (Eng. Dub)
- Shenmue 1 Disc 1
- Shenmue 1 Disc 2
- Shenmue 1 Disc 3
- Shenmue 1 Disc 4
- Shinobi (Neo Geo Version)
- Silent Scope
- Silver
- Skies of Arcadia Disc 1
- Skies of Arcadia Disc 2
- Slave Zero
- Sno-Cross Championship Racing
- Soccer Brawl
- Soldier Of Fortune
- Sonic Adventure
- Sonic Adventure Special Edition
- Sonic Adventure 2
- Sonic Shuffle
- Soul Calibur
- Soul Fighter
- South Park Rally
- South Park: Chef's Luv Shack
- SNES Collection Disc 1
- SNES Collection Disc 2
- SNES Collection Disc 3
- SNES RPG Collection
- Space Channel 5
- Space Channel 5: Part 2
- Spawn: In The Demon's Hand
- Spec Ops 2: Omega Squad
- Speed Devils
- Speed Devils: Online Racing
- Spider-Man
- Spirit Of Speed 1937
- Sports Jam
- Sports Shooting USA
- Stakes Winner
- Star Wars Demolition
- Star Wars: Episode 1 Jedi Power Battles
- Star Wars: Episode 1 Racer
- Starlancer
- Street Fighter 2X (English Translation)
- Street Fighter 3: 3rd Strike
- Street Fighter 3: Double Impact
- Street Fighter Alpha 3
- Street Slam
- Striker Pro 2000
- Stupid Invaders Disc 1
- Stupid Invaders Disc 2
- Sturmwind
- Super Baseball 2020
- Super Magnetic Neo
- Super Puzzle Fighter 2X
- Super Runabout: San Francisco Edition
- Super Sidekicks 1
- Super Sidekicks 2 - The World Championship
- Super Sidekicks 3 - The Next Glory
- Super Spy
- Super Street Fighter 2X
- Surf Rocket Racers
- Suzuki Alstare Extreme Racing
- Sword of the Berserk: Gut's Rage
- Sword of the Berserk: Flowers of Oblivion (Re-translation of Gut’s Rage)
- Sydney 2000
- Tanglewood
- Taxi 2
- Tech Romancer
- Tee Off
- Tennis 2K2
- Test Drive 6
- Test Drive V-Rally
- The Grinch Who Stole Christmas
- House Of The Dead 2, The
- The Next Tetris: On-Line Edition
- The Ring: Terror's Realm
- Typing of The Dead, The
- Time Stalkers
- TNN Motorsports Hardcore Heat
- Tokyo Xtreme Racer
- Tokyo Xtreme Racer 2
- Tom Clancy's Rainbow Six
- Tom Clancy's Rainbow Six Rogue Spear
- Tomb Raider Chronicles
- Tomb Raider: The Last Revelation
- Tony Hawk's Pro Skater
- Tony Hawk's Pro Skater 2
- Top Hunter - Roddy & Cathy
- Top Player's Golf
- Toy Commander
- Treasure of the Caribbean
- TrickStyle
- Trizeal
- Twinkle Star Sprites
- Ultimate Fighting Championship
- Under Defeat
- Unreal Tournament
- Urban Chaos
- Vanishing Point
- Vigilante 8: Second Offense
- Viewpoint
- Virtua Athlete 2000
- Virtua Fighter 3tb
- Virtua Striker 2 Ver. 2000.1
- Virtua Tennis
- Völgarr The Viking
- Voltage Fighter Gowcaizer
- Wacky Races
- Walt Disney World Quest: Magical Racing Tr
- Wetrix+
- Who Wants To Beat Up A Millionaire
- Wild Metal
- Windjammers (Note: The main menu text is hidden, but if you keep hitting the confirm button you'll get into a game)
- World Heroes
- World Heroes Perfect
- World Heroes 2
- World Heroes 2 Jet
- World Series Baseball 2K1
- World Series Baseball 2K2
- Worms Armageddon
- Worms World Party
- WWF Attitude
- WWF Royal Rumble
- Xtreme Sport
- Yukawa’s Treasure Hunt
- Zintrick
- Zombie Revenge
Additional information
| Weight | .2 lbs |
|---|---|
| Dimensions | 6 × 6 × 1 in |
| Options | Disc, Disc + Case, Disc + Case + Manual, Manual + Case, Manual, Case |
Disclaimers & Legal Stuff
LEGALITY OF REPRODUCTION DISCS
Sega Replay does not sell game ROMs but provides free backup copies for games preservation purposes in accordance with PUBLIC LAW 100-667—NOV. 16, 1988 and other related copyright laws. Additionally, by providing you with a reproduction, or "backup copy" of an original game disc, we assume you own an original, commercially produced copy of the title and are seeking a backup copy as a means of preserving your original software due to the limited amount of times a disc can be played before wearing out. Furthermore, Sega Replay only charges for the material, time, and effort to create your product, never the game code.
REQUIRED TO PLAY REPRODUCTIONS
By purchasing a reproduction game, you assume the responsibility for meeting the requirements set below for the console you are purchasing for:
SEGA CD – Only Sega CD units manufactured for the NTSC U/C (United States and Canada) region are compatible with our reproductions. If you are in a PAL Region or Japan you must contact us first so we can check for availability of the titles you desire. All reproductions are compatible with Sega CD Model 1, Model 2, CDX, and X’Eye.
SEGA SATURN – A “bypass cartridge” of some sort is required to play reproductions. We recommend the Pseudo Saturn Kai cartridge for this purpose. All reproductions are compatible with all regions and models of Saturn consoles.
SEGA DREAMCAST – In order to play reproduction titles, you must own a Dreamcast console produced BEFORE October 2000. While all reproductions should play with any region hardware, we only test on NTSC U/C (North America) hardware therefore cannot guarantee functionality in other regions.
By purchasing a backup reproduction disc, you are assuming responsibility for owning a Dreamcast able to play reproduction games. Only Dreamcasts produced before October 2000 for the NTSC U/C (US and Canada) are able to play these backups (To confirm this, simply look on the bottom side of your console and this information can be clearly discovered on the manufacturing label).
WARRANTY/RETURN POLICY
SHORT DESCRIPTION: We guarantee all products to arrive in working condition and be as described. If this condition is not met, we offer replacements for the same product, only. If the same product is not available, we will offer store credit or a refund. We DO NOT offer refunds or replacements for frivolous reasons, i.e., you don't like the content of a game, ordered the incorrect product, changed your mind, etc. Small businesses like ours simply cannot support such returns and remain fiscally viable. The following subjects detail the specifics of our policies.
SOFTWARE DEFECT - All reproduction software is guaranteed to work within the means prescribed in respective listings. If a game is found to be non-functional, contact us for troubleshooting and replacement if no solution can be found.
HARDWARE/PERIPHERAL DEFECT - All hardware including peripherals is guaranteed to function for a minimum of 30 Days unless otherwise explicitly stated. Any item which fails before 30 calendar days will be replaced, if possible, refunded if not. service@segareplay.com
DAMAGED IN TRANSIT - Depending upon the product, we may require the item to be returned before a replacement can be shipped. In the instance your product is an one-off item, we will offer store credit or a refund. Any order with a value of $100 USD or more must be submitted to a shipping insurance claim before a replacement or refund can be made (again, for one-off items only). We will handle this process but will not be able to replace or refund the product(s) until the insurance claim has been approved. service@segareplay.com
INCORRECT PRODUCT - If you receive a product other than what you ordered, simply contact us and we will send the correct product. service@segareplay.com
LOST IN TRANSIT - For all items of a value over 10 USD, we obtain and provide a tracking number. If a product becomes lost (as determined by the shipper, i.e. USPS, Fedex, etc), we will replace the item at no cost to the customer. If the item is marked as "delivered" but has not arrived, first, check with your neighbors, if not, please wait at least 5 business days for the errant item to arrive (we've found this to often be the case). If after that time has elapsed and the item hasn't arrived, we will consider the item lost and ship a replacement. Any order with a value of $100 USD or more must be submitted to a shipping insurance claim. We will handle this process but will not be able to replace or refund the product(s) until the insurance claim has been approved.
Refunds & Returns
Overview
Our refund and returns policy lasts 90 days unless otherwise indicated. You must contact us within these 90 days to be eligible to apply this policy. If 90 days have passed since your purchase, we do not offer any refund, exchange, or store credit, unless the item you purchased explicitly offered a different warranty period. For items that we produce or have in stock, only replacements will be issued.
Several types of goods are exempt from being returned as described in the original listing.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Products sold “as is”.
To complete your return, you must be able to prove you are the original purchaser of the item. This can be done by providing a copy of the original purchase receipt or contacting us via the email registered with your SegaReplay.com account.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted at the sole discretion of SegaReplay.com:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 90 days after delivery
- Any item which was used with non-OEM hardware.
Refunds & Replacements
NOTICE: As explained in further detail below, we do accept returns or offer refunds for backup disc media. All discs are tested prior to shipping for quality assurance, but we cannot control the condition of 20+ year old lasers of retro consoles which can struggle to play non-OEM discs.
Refunds, exchanges, or store credit are only accepted if we are notified within 90 calendar days of the receipt of the product (as verified by the shipment tracking information). Unless otherwise indicated in a listing, we never accept returns or offer any type of reimbursement after the 90 day period has passed. The primary vehicle of our warranty is replacement. If your product is found to be defective by our testing upon receipt, a replacement of an identical item will be shipped back to the purchaser. Refunds are ONLY given when a defect is identified and we are not able to provide an exact replacement. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, you will be offered a cash refund, store credit, or replacement product, solely at our discretion. If a cash refund is offered and accepted by the customer, the refund will be processed with 5 business days, and a credit will automatically be applied to your credit card or original method at your financial institutions convenience (we cannot guarantee the length of time it will take for your bank to return the payment to your account). In the instance of a store credit, the amount of the original purchase, minus the shipping cost, will added to your store account at segareplay.com within 5 business days. Should a replacement be offered and accepted by the customer, a replacement will be shipped out with 5 business days.
Software (New, unopened)
As we are unable to test new and unopened software, the buyer inherits the risk of a manufacturer defect being present. If returned within 90 Days, a credit for the SegaReplay.com shop will be issued for the purchase price of the software.
Software (Used)
We test all used software prior to listing. As such, we do not warranty or honor returns on such items accept in one of the following cases: 1. Product was damaged during shipping, 2. Received incorrect product not matching the listing, or 3. Software is found to have issues such as freezing at certain points in the game.
Software (Reproduction/Backups)
We test all used software prior to listing. As such, we do not warranty or honor returns on such items accept in one of the following cases: 1. Product was damaged during shipping, 2. Received incorrect product not matching the listing, or 3. Software is found to have issues such as freezing at certain points in the game.
Consoles (Refurbished or Modded)
We test all hardware prior to listing. As such, we do not warranty or honor returns on such items accept in one of the following cases: 1. Product was damaged during shipping, 2. Received incorrect product not matching the listing, or 3. Product is found to have issues which prevent its proper use within 90 days of receipt.
Hardware Components (Used)
We test all hardware components prior to listing. As such, we do not warranty or honor returns on such items accept in one of the following cases: 1. Product was damaged during shipping, 2. Received incorrect product not matching the listing, or 3. Product is found to have issues which prevent its proper use within 30 days of receipt.
Console Accessories (New)
We do not test new in package accessories As such, we do not warranty or honor returns on such items accept in one of the following cases: 1. Product was damaged during shipping, 2. Received incorrect product not matching the listing. If a defect is found in the hardware not covered under this policy, you must contact the original manufacturer and request they honor their included warranty.
Console Accessories (Used)
We test all used console accessories prior to listing. As such, we do not warranty or honor returns on such items accept in one of the following cases: 1. Product was damaged during shipping, 2. Received incorrect product not matching the listing, or 3. Product is found to have issues which prevent its proper use within 30 days of receipt.
Saturn Saroo Carts or Consoles
Saroo carts and consoles are shipped directly from our supplier in China. We only offer replacements and under the following circumstances: 1. Product was damaged during shipping, 2. Received incorrect product not matching the listing, or 3. Product is found to have issues which prevent its proper use within 30 days of receipt.
Non-OEM Hardware
We test all non-sealed software and accessories for compatibility and function with OEM hardware only. We do not guarantee or warrant software and accessories for use with 3rd party hardware such as the PolyMega. Purchase for use with non-OEM hardware should be done at your own risk and will void this policy. We do not offer replacements or refunds for products purchased for use on 3rd Party hardware.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your bank, it may take some time before your refund is officially posted and we are not able to influence the time it takes to become available.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@segareplay.com.
Sale items
Products purchased at a reduced rate will be refunded at the price purchased where returns are accepted.
Exchanges
We only replace items returned within the terms outlined in this policy. If you need to exchange it for the same item, contact us.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a replacement or gift credit for the value of your return. Once the returned item is received, a store credit for the purchase price will be emailed to the address you provide.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your item(s) to the address provided when we reply to your initial inquiry.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Product Never Received
If an ordered product never arrives, first check the tracking number we emailed you, which can also be located on your account pages under purchased products. If the item shows in transit but has not been received after 30 days, please contact us for a resolution. If the item was marked as delivered and you have not received it, please wait 3 business days to account for carrier mistakes before contacting us for a resolution. Products marked as delivered but never received are handled on a case-by-case basis and at the sole discretion of segareplay.com.
Need help?
Contact us for questions related to refunds and returns.







